The Public Service Skills Framework

Incorporating Getting on at Work 

Feb 2010

The Public Service Skills Framework (PSSF) offers a new and effective method of training public sector support staff in customer service and other skills.

It is designed for employees such as cleaners, porters, caretakers, security guards and care assistants. It is suitable for both directly employed staff and those working for outsourced contractors.

The PSSF incorporates a programmed called Getting on at Work (GoaW), developed by unionlearn. This offers a flexible mix of bite-sized qualifications at Entry Level 3 and Level 1 and comes with free learning materials.

A new Level 2 qualification has also been developed as part of the PSSF called Skills for Supporting Public Services (SSPS). This includes customer service training set within a public sector context.

To find out more, join us at one of the remaining events:

• 09 March   Newcastle - click to register
  
• 16 March   Manchester - click to register
  
• 31 March   London- click to register

The events are free and include presentations, workshops and interactive sessions covering:

• The aims of the PSSF and how to use its flexibilities for maximum benefit
• Two brand new qualifications that sit within the PSSF – Skills for Supporting Public Services and the GoaW framework (the latter accompanied by free online learning materials)
• Accessing learning provision that suits your needs
• Funding for learners
• An open forum and one-to-one consultations with awarding bodies, learning providers, skills advisers and Union Learning Representatives

Doors open at 9.00am, events start at 10.00am and finish at 2.00pm after a buffet lunch.

For more information please call Asset Skills on 0845 678 2 888 (local rate call), 01392 423 399 or email pssf@assetskills.org

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