Facilities Management case study

Jordan Clarke, 18, Facilities Management Apprentice, the London Borough of Redbridge Council

Jordan registered onto the new Facilities Management Apprenticeship in March 2010. He is taking the course with three other in-house facilities managers working for the London Borough of Redbridge.

Jordan was one of many people who applied to become an apprentice for the local authority. He got the job with no previous experience and sees the Apprenticeship as a way of fast-tracking him up the skills ladder.

"I like the practical side the most and the fact it's on-the-job learning. But I also enjoy the theory part and I'm learning a lot."

Most of his training is in the workplace and a tutor visits once a fortnight. He is expecting the Apprenticeship will take him two to three years to complete.

"There aren't many young people in FM and none of my friends know what it is. I think this programme will change that and make it a younger industry. There is plenty of potential here for me."