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The Sector Skills Council for the places where we live and work 

Facilities Management's Olympic challenge

London's hosting of the 2012 Olympic Games is presenting a number of challenges for the facilities management industry.

The right skills and the right people will be paramount to ensure the games and their legacy will be a success.

An estimated 400,000–500,000 visitors are expected each day, 20,000 operational staff are likely to be working at the venues and 70,000 volunteers and transport staff are set to be on duty.

The range of skills needed by staff running the events will be varied and wide-ranging and will include:

- Management and Leadership
- Communication
- Technical
- Customer Service
- Legislative Compliance
- Financial Management

Large and small/medium companies need to be planning their strategies for dealing with the demands of the games now, and putting in place plans to train and develop staff who can meet the challenges ahead.

Most high level training programmes take time to complete and need supplementary experience to provide people with the confidence they need to tackle the big challenges ahead.

To discuss the skills issues the Olympic Games are presenting your organisation, or to find out about training programmes, contact our FM Specialist Karen Waterlow on 01392 423 399 or email kwaterlow@assetskills.org

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